"We have been the strength for all manufacturers in various
chemical raw materials in the East African region including
Zambia, Ethiopia and Eritrea. Our customer base comprises of
multinational subsidiaries, various chemical industries, EPZ,
end users, distributors, government ministries, NGO's and hospitals.
We
have comprehensive IT infrastructure for communication with
the company and with our sources and clients globally as efficient
as technology can offer today. We are just a phone call away
and the company is striving for a toll free number for the
convenience of our clients.
Customer service is paramount to our client.
We are cognizant about this and realizing that our sources
are located in diverse geographical areas and time zones,
we are dedicated to working round the clock to ensure that
we offer prompt services. We have promptness of shipment;
documentation and reliability of schedules are the hallmark
of Magic Chemicals. We also started warehousing of essential
chemical raw materials since January 2004 as a back up service
to our distributors and end users.
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